A crucial piece of our view on the world is our six-word phrase “Change Your Thinking For The Better”.
There are many different situations that involve the need for a change of thinking within a business or a company:
• The internal dysfunction can occur from thinking the same way for too long.
• The many changes customers undergo while being customers, (eg. the way banking is done today versus ten, twenty or even thirty years ago is truly remarkable.)
• The desire to expand into other product or service areas which can ultimately make you into a very different kind of business.
• Effectively managing the runaway growth or the collapsing of long-term accounts
• The back against the wall necessity of getting your company in line with new technologies.
• Dealing with entirely new capitalization and management structures brought in by either friendly or hostile financing and legislative forces.
… and the list goes on.
However, the thing all these situations have in common is the fundamental need for a change in thinking that will eventually lead to new mode of execution, a different or even new methodology to organize that change and the ongoing need to keep all stakeholders informed and aware.
Change Is Never Easy To Manage
Especially today, there is no such thing as a genuinely stable business environment.
Competitive pressures are everywhere and increasingly stronger. Technology has become a two-edged sword. New technologies that make businesses more efficient also have the ability to topple entire industries.
We have seen and experienced the lagging behind in the technology curve that not only puts a business at a competitive disadvantage, it also creates dysfunction within, especially amongst those companies with a conservative attitude toward change. For that reason, we counsel no company today can afford to have uber-conservatives on their teams.
The customer situation is also rapidly and constantly changing because the customer is offered easy access to a wider range of products and services. It is vital that forward-thinking businesses stay up-to-speed with not just what people are buying, but how they are actually going about it. Omni-channel has forever changed the landscape of all customer interactions for all businesses, large and small.
Change Within Can Often Start From Without
Professionals outside of your organization who can analyze, recommend, support and facilitate your vision do not have the same encumbrances as the people inside your business who seldom challenge their leaders.
These professionals will, in fact, challenge you, push you and argue with you and this can be a much more efficient acid test for your ideas.
With their experience and abilities, they will hone in on the challenges that your business is facing. And through their skills, insights and objectivity, they can help you move forward in a way that will ensure, insofar as that is possible, your success.
Change Is The Only Constant
The world is moving fast. New products are being created daily. New alliances are being formed to strengthen already strong businesses. More than ever, there is a great deal of business knowledge available. More than ever, there is a cornucopia of business systems to help. And there is a massive arsenal of tools to help us all find a way through the complex maze of business.
The good news is this does prepare us for much of what might lie ahead. The bad news is it comes with a huge potential to complicate our business, disrupt our systems and make it more difficult for our people to do what we hired them to do in the first place.
In other words, there is much more to keep on top of these days. More than there ever has been before. And at a huge time cost!
How Bullet Proof Can Help You
One simple fact of life in business is this. NOBODY can do it alone. Every business intent on surviving, growing and thriving needs a trusted and objective professional ally in their back pocket.
Because keeping sane, keeping focused on what is really important and doing all this objectively, professionally and, ultimately, successfully is the key to the future for most businesses.
So as part of our mission and belief system, we boiled it down to three essential objectives that we help our clients achieve:
A) The development of a thorough understanding of and appreciation for your customers. This is the key to always making sure they are well served by your company. When this happens, they will reward you with their loyalty and trust.
B) The simplification of your business systems in order to facilitate smoother, more customer-centric operations. This increases both your productivity and profitability and makes it easier for your customers to interact with you.
C) The creation of programs that allow your company to give back to both your community and your employees. This creates an aura of good corporate citizenship and builds your company’s reputation as being a great place to work. Ultimately, this allows you to attract and keep the best employees — those who will take the best care of your customers.
We have come to this realization the hard way … through years of observation, successes and yes, even the odd failure.
The world is changing. Business is changing. Customers are changing. To stay successful, business owners need to change their thinking. They need to anticipate and stay ahead of all these changes today.
We are interested in helping those business owners who want to be successful today and tomorrow. We stand with those who crave success. Call us.
