Author Archives: Charlene Norman

The Art of Compassion

It’s another true confession time. The penny dropped when I recently interviewed my latest guest about Compassion in the workspace. For years, I have bragged about improving a business’s net income before taxes from 8% to 35% of revenue in three years. YES, that was definitely significant, and no, I didn’t cut people, chop expenses […]

Read More

It’s the LOVE Month; Here’s a Twist

This is the last Sunday of the LOVE month. And I want to turn to something that is too often deemed esoteric, fluff and silly. Love of Self. Love for Self. Self Love. I think it’s a fundamental pillar of our existence. Personal Confession: It took me decades to understand the concept, and I’m not […]

Read More

Conscious UnCoupling vs Domestic Violence

Remember in 2014 when Gwyneth Paltrow shared her use of the term conscious uncoupling?  It was all about a mindful and respectful way to end a relationship. That phrase has been rolling around my brain cells for a few weeks now. So too has the term domestic violence.   How might the world engage in […]

Read More

Finding Gold, Part 3

And it’s STILL January, and STILL, nearly every person and every business is feeling a cash flow squeeze. And just for kicks, I am STILL serving up my favourite business process—continuous improvement—with a generous side order of “Just DO It.” So, what is continuous improvement again? Sometimes, it is referred to as continual improvement. Truly, […]

Read More

Finding Gold, Part 2

It’s STILL January, and nearly everyone—people and businesses—is feeling a productivity sag and a cash flow squeeze. I get it, and this month, I am serving you a few easy-to-do nuggets of continuous improvement with a side order of Just DO it! I promise you. They all work. I’ve used them myself, as have my […]

Read More

Finding Gold, Part 1

Last week, I shared my favourite business process—continuous improvement—and coupled it with the phrase “Just DO It.” It was a not-so-subtle call to action. Why? We are in January, and nearly everyone- people and businesses- feels a productivity sag and a cash flow squeeze. I get it. So, this month, I want to share some […]

Read More